Welcome to skycitycasino.nz, the official platform for Skycity Casino. By accessing and using this website, you confirm that you have read, understood, and agree to the following Terms & Conditions. If you do not agree with any part of these terms, please stop using the platform immediately.
We reserve the right to update or amend these terms at any time without prior notice. Any modifications will become effective upon posting on this page. Continuing to use the platform after such updates indicates your acceptance of the revised terms. If you disagree with any modifications, you can request account closure by contacting [email protected].
1. Use of the Site
By creating an account and accessing the services on skycitycasino.nz, you agree to comply with all relevant laws and regulations. Users must not engage in any fraudulent, deceptive, or abusive behavior. We reserve the right to refuse service, suspend accounts, or restrict access if these terms are violated.
During registration, you must provide accurate details—such as name, age, contact information, and payment information. Submitting false data or impersonating another individual is strictly prohibited. Only one account is allowed per user, household, or IP address. Multiple accounts may be suspended, and their balances forfeited.
Users are responsible for maintaining the confidentiality of their login credentials. Any unauthorized access resulting from failing to secure this information remains the user’s responsibility. If you suspect any unauthorized activity, please notify our support team immediately.
2. Eligibility & Responsible Gaming
You must be of legal gambling age according to your local jurisdiction to use this platform. Ensuring compliance with regional gambling laws is your responsibility. Accounts belonging to underage players will be closed, and any associated winnings voided.
Skycity Casino is dedicated to supporting responsible gaming. Gambling should be an enjoyable pastime, not a source of income. If you struggle to control your gaming habits, we encourage you to seek professional help. We offer self-exclusion features that block access to the platform for a specified period. Once enabled, self-exclusion will remain in place until the end of the chosen timeframe.
If you suspect that a friend or family member is exhibiting problematic gambling behavior, please contact our support team for assistance. Third-party resources, like GamCare or Gamblers Anonymous, are also available for professional guidance.
3. Deposits, Withdrawals & Wagering Requirements
All transactions must be conducted using the authorized payment methods listed on skycitycasino.nz. Deposits must originate from payment accounts registered in your name. Any attempt to use a third-party account can result in a reversed transaction and possible account suspension.
Withdrawals are subject to verification checks. We may request additional documents (including proof of identity, address, or source of funds) before processing your request. Incomplete or delayed verification could postpone or deny withdrawals.
Promotional offers, such as deposit bonuses and free spins, come with wagering requirements. Players must meet these requirements before withdrawing any bonus-related winnings. Attempts to manipulate or exploit promotional conditions may lead to forfeiture of bonuses and related winnings.
4. Prohibited Activities
Players must not engage in any fraudulent, abusive, or deceptive practices on the platform. The following actions are strictly prohibited:
- Opening multiple accounts to exploit promotions;
- Colluding with other players;
- Using bots or automated tools to manipulate game outcomes;
- Attempting to hack, reverse-engineer, or interfere with site functionality;
- Providing false information during registration or payment verification.
Violations of these terms may result in account suspension, confiscation of funds, and potential legal action. Skycity Casino reserves the right to report suspicious behavior to the relevant authorities.
5. Game Fairness & Technical Issues
Skycity Casino uses certified and tested Random Number Generator (RNG) software to ensure fair results. However, in the event of a technical malfunction, bets may be invalidated and any winnings from the affected session could be reversed.
If a game freezes or stops unexpectedly due to server problems, try refreshing the page or logging in again. If issues persist, please contact customer support with the relevant game details and timestamps. We are not liable for losses caused by connection failures or other technical problems outside of our control.
6. Intellectual Property
All content, graphics, trademarks, and gameplay mechanics found on skycitycasino.nz are the exclusive property of Skycity Casino. Reproducing, distributing, or modifying any of the platform materials without authorization is strictly forbidden. Users may not utilize the brand’s names, trademarks, or copyrighted materials for personal or commercial purposes without prior written consent.
7. Account Termination & Suspension
We reserve the right, at our sole discretion, to suspend or terminate any user account if there is a breach of these terms. In such cases, we may void bets, withhold winnings, or block any further use of the platform.
If you wish to close your account, please contact our support team. After account closure, any remaining balances (excluding bonus funds) will be returned to you, provided there has been no violation of these terms.
8. Limitation of Liability
Skycity Casino’s services are provided on an “as is” basis, with no express or implied guarantees. We will not be held responsible for:
- Loss of funds due to user negligence;
- Service outages caused by third-party providers;
- Unauthorized account access resulting from weak password security;
- Technical problems beyond our control.
Players acknowledge that betting involves financial risk, and Skycity Casino cannot be held accountable for personal losses.
9. Dispute Resolution
In the event of a dispute, please first contact our customer support to find a mutually acceptable solution. Unresolved issues may be referred to an independent gaming authority.
All decisions made by Skycity Casino regarding gameplay disputes, promotion eligibility, and account status are final.
10. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction where Skycity Casino operates. By using this platform, you agree to the exclusive jurisdiction of local courts for any legal disputes arising from these terms.
11. Contact Information
If you have questions about these Terms & Conditions or any other matter, please reach out to our support team at [email protected].
By accessing skycitycasino.nz, you confirm that you have read, understood, and consent to these Terms & Conditions. If you do not agree, discontinue using the platform immediately.